AFTERCARE

Contact Us

Email - contact@mana99.com
Contact Us | contact@mana99.com

 

AFTERCARE FORM

To ensure your item always looks its best we offer our unique aftercare service. Simply complete the form for product guidance or repair requests.

CRAFTED TO LAST

At MANA99, we fuse expert craftsmanship with innovation and fabrics. Our aftercare programme allows you to get the most from your items.

STEP ONE

Let us know what you need by completing our aftercare form, so we can find the right expert to help you.

STEP TWO

Submit your form, once submitted one of our experts will come back to you as soon as possible.

STEP THREE

Our team of experts will answer your questions, provide advice or book your item in for repair and restoration.

Can you assist me with my product?

If you need further assistance or if you have any questions about your product, you may:

• You can contact our Client Service by filling in the following Aftercare Form.

Please remember to gather all possible details in order to be properly assisted.

We kindly inform you that not all repairs are possible, however we will do our best to offer assistance.

In this section you can find some tips for item care and maintenance.

General Care?

Care instructions can be found on:

• Care labels available inside your MANA99 garment

• Composition and care information available in the item page on MANA99.com

For proper care, instructions on the garment's internal label should be strictly followed.

Avoid contact with oil or alcohol-based substances such as perfumes, cosmetics, hand sanitizers, which might impact the fabric and cause unremovable stains.

In case of large stains, we recommend to clean the item promptly to avoid the stain penetrating inside the garment materials.


Before cleaning we recommend to cover accessories (e.g. aglets) to avoid possible damages to item fabric or to accessories during the cleaning process.

Contact with heavily textured surfaces might damage fabric, cause pulled threads and scratches on areas of greatest use and on edges. We recommend to avoid such surfaces to preserve item integrity.

Store your item in a cool dry place and avoid prolonged exposure to direct light, heat or moisture sources.


It is also suggested to take the item out from storage and let the item breathe from time to time.