WWW.MANA99.COM DELIVERS PARCELS ALL OVER THE WORLD VIA DHL EXPRESS, FEDEX OR UPS.

ALL SHIPMENTS ARE ACCOMPANIED WITH AN OFFICIAL INVOICE WITH THE EXACT DECLARED VALUE OF EACH ITEM IN GBP. SALE AND DISCOUNTED ITEMS REFLECT DISCOUNTED PRICES. WORTH OF GOODS WILL BE PUBLICLY AVAILABLE ON THE PACKAGE’S INSERT FOR TAX REASONS ON ALL ORDERS. ONCE ORDERS ARE SENT THEY CAN NO LONGER BE CANCELLED AND CHANGE OF DELIVERY ADDRESS IS NO LONGER POSSIBLE, PLEASE MAKE SURE TO FILL OUT A CORRECT ADDRESS WHEN CHECKING OUT. ONCE YOU RECEIVE YOUR PARCEL, YOU CAN ASK FOR THE RETURN OR EXCHANGE WITHIN 14 DAYS YOU (OR SOMEONE YOU NOMINATE, OTHER THAN A CARRIER) RECEIVED THE GOODS.

PLEASE NOTE THAT IN CASE THAT, FOR ANY REASON, CUSTOMER REFUSES THE DELIVERY OF THE PARCEL, SHIPPING COSTS AND IMPORT DUTY FEES RELATED TO THE AUTOMATIC RETURN OF THE PARCEL TO THE SENDER WILL BE CHARGED TO THE CUSTOMER. THIS AMOUNT WILL BE DEDUCTED FROM THE TOTAL AMOUNT OF THE ORDER TO BE REFUNDED.

U.K. SHIPPING OPTIONS AND COSTS

FREE STANDARD GROUND SHIPPING FOR ALL FULL PRICE MAINLINE ORDERS SHIPPING WITHIN THE UNITED KINGDOM.  ORDERS TAKE 2-5 BUSINESS DAYS TO ARRIVE ONCE YOUR ORDER LEAVES OUR DISTRIBUTION CENTER IN SURREY.

FOR ALL OTHER PURCHASES, SHIPPING COSTS WILL BE CALCULATED AT CHECKOUT AND WILL BE BASED ON YOUR SHIPPING ADDRESS AND ESTIMATED WEIGHT OF YOUR PACKAGE.

WE ARE UNABLE TO COMBINE SEPARATE ORDERS INTO A SINGLE SHIPMENT.

WE DO NOT SHIP TO PO BOXES.

INTERNATIONAL SHIPPING OPTIONS AND COSTS

INTERNATIONAL SHIPPING RATES VARY.  DURING CHECKOUT WE CALCULATE SHIPPING COSTS BASED ON YOUR LOCATION AND ESTIMATED WEIGHT OF YOUR PACKAGE.

INTERNATIONAL ORDERS - CUSTOMS FEES, IMPORT TAX & DUTIES 

ALL INTERNATIONAL ORDERS (OUTSIDE OF THE UK) THE TOTAL AMOUNT YOU PAY INCLUDES ALL APPLICABLE CUSTOMS DUTIES & TAXES.

INTERNATIONAL SHIPPING - ALL INTERNATIONAL ORDERS WILL SHIP EXPRESS COURIER (AIR) FREE AT CHECKOUT. SHIPPING METHOD CAN NO BE CHANGED. PLEASE ALLOW 4-5 BUSINESS DAYS FOR INTERNATIONAL ORDERS TO BE PROCESSED. 

SHIPMENT TRACKING
WHEN THE ORDER WILL BE TENDERED TO THE COURIER, CUSTOMERS MAY RECEIVE AN EMAIL FROM THE COURIER PROVIDING THE TRACKING NUMBER (AWB) RELATED TO THE ORDER. TO MONITOR THE STATUS OF YOUR ORDER, CUSTOMERS MAY VISIT THE COURIER WEBSITE AND INSERT THE AWB NUMBER IN THE “TRACK YOUR SHIPMENT” AREA”.

WWW.MANA99.COM CANNOT BE ACCOUNTABLE FOR CARRIER DELAYS OR DELAYS CAUSED BY HOLIDAYS, METEOROLOGICAL CONDITIONS, CUSTOMS INSPECTIONS AND OTHER CIRCUMSTANCES THAT ARE IRRELEVANT TO MANA99.COM CONTROL.
ONCE SHIPPED, ARRIVAL TIME OF PACKAGES MAY VARY FROM COUNTRY TO COUNTRY.